• We’ll do our best to accommodate last-minute bookings when possible, but availability is not guaranteed.

• Power and water supply are required for all mobile services – please ensure access at your location.

• We may take a deposit to secure your booking via bank transfer, this is refundable if cancelled with 24 hour notice.

• Customer satisfaction is important – If you're not satisfied with a service, please notify us within 24 hours so we can address the issue.

• No refunds unless approved at our discretion.

• Additional fees may be applied for vehicles that require extensive cleaning, such as heavy pet hair, mold, or other hazardous conditions.

• We are not responsible for pre-existing damage or fragile components.

• We may reschedule mobile jobs due to bad weather. in such cases, we will contact you to arrange a new date at no additional cost.

• Some jobs may take longer than expected, depending on vehicle condition.

• Payment is due upon completion – we accept cash and bank transfer.

• We respect your privacy – your information will never be shared.

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